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Delivery Timer: How long will my order take to arrive?
We publish expected leadtimes on our product pages. Most of our products are available for delivery in 1-2 days to our yellow, purple and blue zones (see map below). For offshore & remote areas (red zones in map below) please allow extra time.
| Standard Delivery Service | Delivery Times | Order Value Over £100** |
|---|---|---|
| Yellow Zone - NEXT DAY | 7:30am - 6pm Monday - Friday | FREE |
| Purple Zone - NEXT DAY | ||
| Blue Zone - NEXT DAY Isle of Man*, Isles of Scilly, Isle of Wight | ||
| OFFSHORE & REMOTE - RED ZONE | ||
| Red Zone - Scottish Highlands | 2-3 Days | FREE |
| Red Zone - Scottish Islands | 3-5 Days | FREE |
| Red Zone - Channel Islands | 2 Days | £11 |
| Red Zone - Alderney, Sark & Herm | 4 Days | £11 |
| PREMIUM DELIVERY SERVICE - YELLOW ZONE ONLY** | ||
| Yellow Zone - NEXT DAY | Before 10am | £10 |
| Yellow Zone - NEXT DAY | Before 12 Noon | £8 |
| Yellow Zone - NEXT DAY | After 12 Noon | £5 |
| Yellow Zone - SATURDAY | 7:30am - 2pm | FREE |
PLEASE NOTE: All prices (charges and thresholds) quoted on this page are exclusive of VAT.
| Additional Notes on Delivery | ||
| Yellow Zone | Blue Zone | Order Value |
The following yellow zone postcodes are despatched on a 48hr service:
| Liquids over 1 litre will be shipped on a 48hr service. | ** Items advertised with extended delivery lead times are not eligible for our premium delivery options. |
You will need to be in to sign for your delivery. For parcels where this is not possible residential addresses can now pickup, after the initial delivery attempt, from the post office. Please look out for your failed delivery card for details of your local collection point. For Trade addresses, two delivery attempts will be made before goods are returned to the local depot for collection.
Delivery times are between: 7:30am - 6pm (Monday - Friday)
For parcels exceeding 30kg in weight, our carriers will require assistance when delivering to your premises. Deliveries are made to the ground floor entrance, and will not be taken into the premises.
Where do you deliver to?
We deliver to UK mainland as standard. This does not include Northern Ireland, Scottish Islands and Highlands, Channel Isles, Isle of Man, Isle of White, Scilly Isles, Republic of Ireland. Services for these regions range from 1-5 days delivery. Delivery cost for your items to these regions can be quoted separately. Please get in touch via our Contact Page or email us on sales@thecompostablecupcompany.co.uk.
Delivery Carbon Footprint
Please note that our carriers vary depending on the products you have ordered. We draw different products from different warehouses and some orders can be delivered by multiple carriers. This results in a lesser carbon footprint and faster turnaround than shipping everything to a central warehouse before routing the consignment on for the final delivery, reducing the number of miles travelled by each product. Every little bit we can do to reduce our carbon footprint helps and our commitment to the environment is at the heart of all that we do. More about our Sustainability Policy here.
Kerbside/Shopfont Delivery
We, like our competitors offer kerbside delivery as standard. Our delivery couriers (or transport companies for larger equipment) can only deliver kerbside as a rule. Drivers are not required to deliver goods to storerooms, or different floors within businesses.
On larger equipment that we supply we can offer further delivery options and/or installation options if required. These must be discussed in advance and in some cases require a site survey.
Delivery hours are 9am to 6pm. Timed deliveries with shorter windows may be possible, and if required please contact us to discuss.
Failed or aborted deliveries may incur additional charges which we must pass on to you unless the error is our fault.. If in doubt please do contact us to discuss in advance. Please get in touch via our contact page or email us on sales@thecompostablecupcompany.co.uk.